Frequently Asked Questions


Does the Electronic Cigarette contain nicotine?

Yes, that is the main ingredient that the Electronic Cigarette contains. There are four different cartridges you can get for the E-cig: high-nicotine, medium-nicotine, low-nicotine, and zero-nicotine.


How long does the battery last?

The battery will generally last for an entire day for the average smoker. However, the starter kit comes with two batteries so you can always have a fresh battery ready on the charger when the other one loses its charge.


How do I know when I need to charge the battery?

The LED on the end of the battery will flash approxmiately 10 times to let you know that it needs to be recharged.


How long does a cartridge last?

Each cartridge is comparable to about 10 traditional cigarettes.


How do I know when the cartridge is empty?

When the vapor produced begins to decrease, it is time to replace the cartridge.


How do I change the cartridge?

You simply pull off the old cartridge and dispose of it in the nearest trash can. Then remove the new cartridge from its protective sleeve, remove the cap, and push it onto the atomizer and you are ready to continue smoking.


How old do you have to be to order the Electronic Cigarette?

The order and use of the Electronic Cigarette is FORBIDDEN to people younger than 18 years of age.


Who should use the Electronic Cigarette?

The use of the Electronic Cigarette should be used only by those who are already smoking traditional tobacco cigarettes. We do not encourage non-smokers to begin smoking with the Electronic Cigarette. Our goal is to provide a much safer alternative to current smokers. Our goal is not to get people who are not currently smoking to start. Not smoking at all is always the healthiest choice! Also, women who are pregnant should not smoke, not even the Electronic Cigarette. However, if you are absolutely unable to quit smoking, the Electronic Cigarette would be a safer alternative to tobacco cigarettes.


Is the Electronic Cigarette an approved "quit smoking" device?

While the Electronic Cigarette is not approved by any organization in the United States or elsewhere as a "quit smoking" device.  However, if you decided to attempt to use it for this purpose, there is nothing we can do to stop you.


Does the Electronic Cigarette have on on/off switch?

The Electronic Cigarette does not have an on/off switch. The smart chip inside the cigarette detects the presence of flowing air when you puff on the cigarette which turns the cigarette on and allows it to operate. Once you stop inhaling on the cigarette, the smart chip notices the lack of airflow and turns off the cigarette. Therefore, it is an automatic process so you never have to worry about having left it on and your battery draining.


Where can I use the Electronic Cigarette?

The Electronic Cigarette can be used anywhere. It has no flame and no combustible material, nor does it produce secondhand smoke so it does not fall under the Clean Indoor Air Acts (smoking ban) which is sweeping the U.S. You can smoke it in airports, train stations, theme parks, restaurants and bars.  You can smoke it anywhere!